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Vetner Respects Your Privacy.

We at Vetner value the relationship we have with our customers and we are committed to responsible information handling practices. Your privacy on the Internet is important to us. Because we gather certain types of information to process orders, we want you to understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather, how we use it, and how to correct or change it.

ALL personal information collected on Vetner is transmitted over an industry standard 128 bit secure SSL connection using our bank, and never passed onto third parties.

Credit Card Numbers…

Credit Card details are securely collected at the time of payment for the sole purpose of transmitting to the banks for processing. No Credit card information is ever physically stored in the Vetner database.

We are committed to the Privacy Principles under the Privacy Act 1988 – available at: https://www.privacy.gov.au/publications/ipps.html Access date:01/05/2005

How Is My Information Used?

We use the information you provide in order to:

  1. Fulfill requests for products, services or information,
  2. Provide customer services,
  3. Administer drawings or promotions,
  4. Offer new products and services,
  5. Measure and improve the effectiveness of our Web sites, our marketing efforts, or our services and offers,
  6. Tailor our online or in-store offerings to your preferences,
  7. Administer surveys, Send marketing communications; or
  8. Other business purposes.

Children and Privacy…

We request that children under 17 do not submit or post any information to the site without parent’s or guardian’s consent. We will not request or knowingly collect from a child any information online that can be traced to the child, such as an e-mail address, name, or information about the child’s family. Unless a parent or guardian consents to such use in advance, we will not knowingly use information that a child provides to us for any marketing, selling or promotional purposes.

Also, please note that you may receive business-related communications such as order confirmations, product recall information, Newsletters or other administrative communications.

If you have any further questions please contact us through the contact form.

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